FAQ

FAQ

WHAT TO KNOW

BEFORE YOU BOOK

See the Prices & Hours page here

All dates and hours listed are subject to change without notice.

The Adventure Park is open rain or shine, so we recommend dressing for the weather! If you don’t want to climb in the rain, you may always reschedule for a different day even if we remain open.

In the event of severe weather (such as thunder, lightning, or high winds) the courses may close.

Although we are unable to offer refunds, in the event of any course or Park closures, your time may be extended if times are available that day, or vouchers will be made available for you to use towards future climbs that season!

See the Group Cancellation Policy here.

At the Park we make the safety of customers and staff our top priority. When lightning strikes within a certain radius, we will close. Whether we open back up on a given day depends on the forecast. If our county is under a severe thunderstorm warning or watch, we may decide to close in anticipation of a storm rather than wait for it to hit. While it may appear that skies are clear at the Park, if radar indicates any danger coming, we must close.

Although we are unable to offer refunds, in the event of any course or park closures, your time may be extended, or vouchers will be made available for you to use towards future climbs that season!

We will make every effort to contact leaders of any remaining reservations in a day should we be forced to close due to weather. If you are unable to reach us and the forecast is uncertain, please check our Facebook page, where we will post updates regarding closures.

Please find all of our pricing information on the Prices & Hours page here. 

Every climber must purchase a ticket. Harnesses may not be shared.

Reservations are required. We will not be accepting walk-ins at this time. We have limited capacity, so please click reserve tickets to check on availability & reserve your climb!

Plan to arrive early. If you arrive late to your reservation, we cannot guarantee that we will be able to serve your group at your time of arrival.

Advanced reservations are required for group discounted rates. Find out more on our Groups Page.

We can accomodate climbers ages 5 & up! Please note that 5 & 6 year olds must climb with an adult at a 1:1 ratio at all times.

Please visit our Park Rules page to see a chart that shows which courses each age group can climb. 

Tickets in the main Park are valid for 3 hours of climbing, unless you’re reserving Last Call tickets later in the day.  There is also an additional 40 minutes for the safety briefing and getting geared up. You are encouraged to be prepared prior to buying your tickets (i.e. restrooms, snacks and dressed properly) so you can maximize your time in the park. Every climber must purchase a ticket – harnesses may not be shared.

Last Call: Ticket sales end 2.5 hours before closing. Typically, we offer discounted tickets during the last 80 minutes of General Admission start times. These “Last Call” tickets will allow you to climb until we close, between 2-3 hours. Last Call time slots will be noted in red when reserving tickets online.

Safety Briefing: The process of going through the Safety Briefing and learning how to fit your harness takes about 40 minutes. This does not cut into your climb-time. For example, if you purchase a 3 hour Aerial Forest ticket and your reservation is for 2:00 PM, your 3 hours will start at approximately 2:40. We take this time to prepare you to be an active participant in a real adventure. If you come 3 or more times in a season, you may speak with a Supervisor about being able to bypass the briefing for future visits.

If making a reservation close to the end of the day: Keep in mind that our toughest courses start closing 1.5 hours before the Park closes for the evening. Climbers starting within our last few hours of operation will likely not get to climb our Black or Blue courses. You also may not get a full 2 or 3 hours depending on how close the reservation is made to end of day. There is still plenty of fun to be had though, and it may be a great option for you!

LabyrinthIf you have a reservation in the Labyrinth, tickets are valid for 90 minutes of climbing + 30 minutes for the safety briefing and gear up.

Tickets are only required for guests who are climbing. Observers are always welcome in the Park, free of charge. We have walking trails and seating throughout the Park. 

We offer a military discount as well as discounted tickets through MWR. Please see our Military Discount Page for more information.

There is no height restriction for the ropes courses and ziplines. 

Our weight limit is 265 pounds. 

We accommodate climbers ages 5 & up (our oldest climber so far was 95!) We require all 5 & 6 year olds to climb with an adult at a 1:1 ratio at all times, no exceptions. 

For younger climbers, there are age restrictions and supervision requirements for the climbing courses. Please check out the full chart of participation and supervision requirements on our Park Rules page.

The trails range from easiest (purple) to expert (Double black diamond). Relative to each persons ability, the trails are very manageable but become more physically challenging as you progress to more difficult trails. If you have not been up in the air before, you may be unsettled at first about being 10 feet above the ground on a yellow trail or 20 feet above the ground at points on a green trail. Very quickly you will begin to have fun with the challenges and the height above the ground will not be your main focus. Your focus becomes being balanced and efficient on each bridge you are crossing. You will be secure in your harness as long as you are Always Attached. Being attached to your lifeline is the most important requirement to remember and you are responsible to be Always Attached.

Most people that lead an active lifestyle and are in good health should not have any difficulty in completing many of the trails. You are able to proceed at a pace that is comfortable to you. You are also welcome to leave the ropes course and take a break. Unlike the purple, yellow and green trails, the black trails are very challenging.

All participants will be provided adequate training, so lessons are not required. If desired, arrangements can be made to hire a guide. If interested, please call at least 2 weeks ahead to make sure that one is available. 

WHAT TO KNOW

BEFORE YOU GO

Close toed shoes are required — heels, flip-flops, and sandals are not acceptable. Sneakers or hiking shoes are recommended. 

Wear well fitting clothing that does not allow anything to hang loose or get tangled in cables and rope. Long hair and jewelry should not be left loose. 

Remember to dress for the weather! On chillier days, we recommend dressing in layers.

We provide you with all of the required equipment. A harness, clips, and gloves are provided with your admission ticket.

 

Our brand new food truck, The Munch Mobile, is now open! We sell snacks, drinks, and hot foods such as burgers and hot dogs. We even have vegetarian options!

Find Munch Mobile hours & full menu here

Yes! Please note: no alcohol is permitted on the property.

No, parking is free for all guests. We have plenty of parking space available.

Information on how to get to the Park can be found on the Directions Page. 

Our address is 16701 Norwood Road, Sandy Spring, Maryland.

The Adventure Park can still be fun while it is raining. We stay open rain or shine. However, the park will close for severe weather such as heavy rain, thunderstorms, and high winds. If high wind gusts are possible, our higher courses may temporarily close.

GENERAL INFO

ABOUT THE PARK

Designed by Swiss alpine mountaineers, The Park is built and maintained to the standards of the ACCT (Association of Challenge Course Technology) specifications, among the most stringent ropes course safety standards in the world. The Park was built by Outdoor Venture Group. You can find out more about them at www.outdoorventures.us or contact them for more information at [email protected] or call (203) 692-4900.

The Adventure Park donates hundreds of tickets annually to local charities and qualified community fundraising efforts. To learn more on how to request a donation from the Park, please email us at [email protected]

If we have open positions, you can find them on our Employment Page.

We do offer a Safety Briefing Bypass Program! After completing the safety briefing once in a season, you can take a short safety briefing bypass quiz. If you pass the quiz, you’ll be issued a safety briefing bypass card that will allow you to skip the briefing and go straight to harnessing. The card will also note the hardest level that you have conquered.

The safety briefing bypass is a great option for climbers who come multiple times in a season! Bypasses expire at the end of each calendar year.

GIFT CARDS & CERTIFICATES

GIFTS & PASSES

We do offer gift cards that can come in any custom amount of your choosing. The recipient may use the funds toward the purchase of any climbing and zipping adventure offered by The Adventure Park. Unused balances remain available for future use and will never expire.

Visit our Gift Page to get yours!

We do offer gift certificates. Gift certificates can be purchased in amounts equal to a Child ticket (ages 5 & 6), Junior ticket (ages-7-11), or Adult tickets (ages 12+). Each gift certificate will cover the cost of one climb.

Adventure Park Gift Certificates do not expire and are fully transferable. Each includes a unique gift code that may be used to make a reservation at the park. Gift Tickets may not be exchanged for cash or refunded for unused value. Price includes taxes and fees where applicable.

Visit our Gift Page to get yours!

You can load a gift card with a custom amount, while gift certificates cover the exact cost of a general admission climb. 

To check your gift card balance, please call our office at (240)389-4386 or email us at [email protected] 

FOR OUR FREQUENT CLIMBERS

SEASON PASSES

For our most dedicated climbers, we offer an Adventure Anytime Season Pass! The pass is good for unlimited climbs throughout our season or for a year from the purchase date depending on when you purchase it. 

Our Season Pass comes with a photo ID, six 50% off guest vouchers, new leather performance climbing gloves, 10% off our retail store and food truck, safety briefing bypass privileges upon completion of a short knowledge quiz, and access to exclusive Season Passholder events!

See our Gift Page for more.

Our Frequent Climber 10-pass is good for 10 climbs for the price of 8! Unlike our season passes, the Frequent Climber Card never expires. You can use the card for up to four people during one visit to the Park. 

Visit our Gift Page for more. 

SAVE SOME TIME, PLAN YOUR CLIMB