Covid-19

How the Park is Handling Covid-19

All future updates will continue to be posted to this page.

Dear Tree Family,

We are now accepting a limited number of reservations starting the weekend of June 13th and beyond. Reservations are required and limited, so be sure to book your adventure prior to arriving at the Park.

Over the past weeks and months, we have worked tirelessly with others in the U.S. Adventure Park industry to identify Covid related best practices for parks operating in 2020. With re-opening, we are taking several concrete steps to mitigate risk to our guests and staff.

Sanitization of Course & Equipment

While the cleanliness of our outdoor space and equipment has always been a priority, we will be increasing our cleaning practices to keep the climbing experience enhance the safety for everyone.These additional measures include:

  • Increasing the frequency of cleaning common areas (check-in area, restrooms, harnessing/de-harnessing).
  • Using antibacterial and antimicrobial cleaning solutions on our metal climbing clips & zip-trolleys before they enter circulation.
  • Installation of additional hand-sanitizing stations throughout the Park for for guests and staff.
  • Installation of several hand washing stations.
  • Guests are encouraged to bring their own hand sanitizer.
  • We no longer provide ‘loaner’ gloves. Gloves can be purchased as part of the reservation process. You are also welcome to bring your own. Simple gardening gloves are fine.
Operational Procedures to Encourage Effective Social Distancing

These procedures will allow for appropriate Social Distancing and limited physical interaction between staff & climbers, as well as, different groups of climbers.

  • We will significantly lower the capacity of the park.
  • Reservation and start times will be managed to enhance and simplify social distancing by keeping those who book and arrive together as an ‘Arrival Pod’ through the check-in, equipment briefing, practice lines and Main platform.
  • Staff will direct and monitor groups throughout the course to ensure appropriate space is kept between climbers. We will still allow up to a maximum of 3 climbers on the platforms at one time, but they MUST be from the SAME Arrival Pod. This does not mean you have to climb as a group, just that you may not share a platform with anyone who is not in your Arrival Pod.
  • At times an Adventure Park staff member may need to get closer than 6 feet to a guest to provide assistance and ensure safety. These staff members will wear gloves, a face mask, plastic safety glasses and/or a plastic face shield. Staff will wear appropriate PPE at all times.
  • Masks - All Guests (including spectators) will be required to bring & wear a Face Mask during check-in, harnessing, practice lines & the main platform and other times when people are unable to maintain a safe 6ft social distance
  • Cashless - We will no longer be accepting cash at the Park. Since reservations are now required, your tickets will be paid for by card in advance. In addition, we will only be accepting card payments at the Park Trading Post and Food Truck.
  • Reservation Only - We've always encouraged reservations, now they are required. We will not be accepting walk-ins at this time. Please book your reservation in advance online or over the phone. For groups & parties, remember to get your final headcount in before your arrival time. We will not be taking day-of additions.
  • Store & Food Truck are Temporarily Closed - The Park Trading Post and Food Truck are closed for the time being. We don't have any food or beverages for sale. You're welcome to bring your own or order delivery! We hope to open the store and food truck as county restrictions ease.
Staff Policies
  • All staff will be screened with COVID exposure questions prior to the start of their shift.
  • Any staff who exhibits symptoms of illness, will be sent home.
  • Staff will be provided a face mask at all times while in the workplace.
  • Employees should maintain 6 feet and practice social distancing as work duties permit.
  • Staff will clean and disinfect all common areas and shared equipment.
  • At times a Adventure Park staff member may need to get closer than 6 feet to a guest to provide assistance and ensure safety. These staff members will wear gloves, a face mask, plastic safety glasses and/or a plastic face shield. Staff will wear appropriate PPE at all times.
A Message from the Owner

Dear Guest, 

I need your help. I take my responsibility as a business owner seriously. The policies and practices I put in place are not just for your benefit. They honor my commitment to The Adventure Park Staff to provide a workplace which is as safe as possible during these challenging times. We need your help to provide the safest experience for everyone. Guests who are unwilling to help me honor those safety commitments will not be welcome at The Adventure Park.

I look forward to seeing you In The Trees!

John Hines

Our park is run by a family. For years you have trusted the safety and wellbeing of your family with ours. We want everyone to feel safe enjoying nature. It’s our goal to make that happen, but we will need everyone’s help to do it. Please be patient and understanding.

If you have any questions or concerns please contact our office at 240-221-6375 or [email protected].

Best Wishes,

The Adventure Park Management Team

Wear A Mask

During check-in, briefing, harnessing, on the main platform, or unable to be 6 FT apart from others.

Social Distance

At least 6 FT from others. One Person per platform if you're not in the same arrival pod.

Reserve Your Climb

Reserve your start time in advance. We will not be accepting walk-ins at this time.

Sick? Stay Home

If you have symptoms or have been in contact with confirmed Covid-19 cases, please stay home.

Hand-washing

We've installed new hand washing stations and more hand sanitizer stations.

Gloves

We no longer provide "loaner" gloves. Bring your own or purchase a pair with your reservation!

Cashless

We will no longer be accepting cash at the Park Trading Post or Food Truck. Any transactions will be card only.

Store & Lockers

The store is currently closed. Our lockers will also be out of commission for the time being.