Dear Tree Family,
We are aware of the recent COVID-19 (Coronavirus) cases in Maryland and surrounding area. As a matter of caution we have delayed our season opening from March 21st to April 25th. All customers with reservations affected by this change have been contacted and our staff remains ready and able to answer any questions about rescheduling.
Once we open the park, we are taking several concrete steps to mitigate risk to our guests and staff.
First and foremost, in compliance with Governor Hogan’s recommendations on crowd size, we will be managing our reservations to limit the number of people at the park at any given time. As the CDC and other governing bodies make recommendations, we will continue to evaluate our capacity.
Secondly, we no longer require climbing gloves. This has been a growing trend in the industry for several years, but we felt now was the appropriate time to make the change of removing our communal gloves. We still encourage guests to either bring their own gloves or purchase their own set on-site.
In addition to removing communal gloves, we will be sanitizing our climbing clips between every use to ensure each guest has a clean set. We have also installed several additional hand sanitizer stations around the park and encourage everyone to make frequent use of them.
Lastly, we are asking anyone, guests and staff, who is feeling under the weather, has a fever, or has been around someone feeling sick to NOT come to the park and to seek the proper medical council.
If you have a reservation and are not comfortable coming to the park, remember that we have the most accommodating cancelation and rebooking policy in the industry.
Our park is run by a family. For years you have trusted the safety and wellbeing of your family with ours. We want everyone to feel safe enjoying nature. It’s our goal to make that happen, but we will need everyone’s help to do it. Please be patient and understanding as we all take this situation one day at a time.
The Adventure Park Management Team